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Company Profile
 Indochina Line Travel is a private limited company, fully license from government of Cambodia. Indochina Line Travel intends to provide individual and group travel to leisure clients. Services and products provided by Indochina Line Travel will initially include pre-arranged tours, custom packages according to clients specifications, travel consultation, and as time progresses making reservations for accommodations amongst other related services.
Location: we have head office in Phnom Penh Capital of Cambodia. We also have representative in Siem Reap and Sihanouk Ville.
Objective
 We provide quality services to our various target customers, in the process fully satisfying their needs. This is undertaken through recruitment of a professional team and the provision of good quality custom designed travel packages, catering to the client's particular needs.
We intend to attain the following objectives:

  • Continuously provide enjoyable quality excursions/trips on time and on budget.
  • Develop enthusiastically satisfied customers all of the time.
  • Establish a market presence that assures short-term and long-term profitability, growth and success.
  • We are fully committed to supporting growth and development in the tourism and overall economy of Botswana.
  • Contribute positively to our communities and our environment.

Mission
Internally we intend to create and nurture a healthy, exuberant, respectful, and enjoyable environment, in which our employees are fairly compensated and encouraged to respect the customer and the quality of the service we intend to provide. In addition follow-up will be mandatory so as ensure customer satisfaction and make any improvements as recommended by the customers in future. We seek fair and responsible profit, enough to keep the company financially healthy for the short and long term, and to fairly remunerate employees for the work and effort.

Cooperate with us
We are seeking partners for our inbound tour packages and related services of tourism industry. We also sell tour packages around the world for our online booking.
Indochina Line Travel is the first choice for your partner in Cambodia because we provide:

  • Professional tour packages with reasonable price
  • Excellence in fulfilling the promise
  • Timely response to customer's requests
  • Always giving our clients instant and constant support,
  • Always taking care of our clients – well managed their experience and expectation,
  • Going the extra mile to help clients to discover new destinations,
  • “Promise is delivery”,
  • Client is always right,
  • Building clients’ confidence and keep improving their satisfaction, and
  • Being interactive and friendly.
  • Ensuring customer delight,
  • Delivering highly professional services,
  • Ensuring on time and available services,
  • Providing effective solutions to corporate and personal travel requirement,
  •  

Terms & Conditions
Terms and conditions apply to all our services.
Reservations
The booking should be made through our e-mail. Confirmation e-mail will be sent within 24 hours after the time of booking. In case you do not receive our e-mail after submited the booking please check our spam or junk mail. If you can not find any reply from us please feel free to contact us at +855 68686896 sales@indochinalinetravel.com or chhoeun_b@hotmail.com
Voucher will be issued by Indochina Line Travel Co.,Ltd after the booking is confirmed and payment completed.
Rates
All rates are inclusive of all taxes, services charge, processing fee and not hide fee.
Child Policy
Children between 2 and 11 years old are granted a 30% discount. They share rom with adults and no extra bed. A maximum of two children per party (family) is granted for such discounts. Children requiring their own rooms are charged as adults.
Payment
All services are on prepayment basis.
By Bank Transfers

  • Bank Name: ACLEDA Bank Plc
  • Account Name: Indochina Line Travel Co.,Ltd
  • Account Number: 22000127421717
  • Address: Phnom Penh Capital, Kingdom of Cambodia
  • Swith code: ACLBKHPP

For other methods of payment: by telegraphic transfer, credit card authorization letter or through Western Union Global Transfer please contact with us for more details.
Liability
Indochina Line Travel Co.,Ltd acts as tour operator between the concerned airlines, accommodations, all transportations, and local tourists offices providing the services.
Indochina Line Travel Co.,Ltd do not response to any losing, injury or damage sustained by tourists incurred du to delay, accidents, natural disaster, political actions and unrest must be borne by tourists.
Program and prices, services and conditions are based on those valid at the time of printing and are therefore subject to change without advance notice before or during the tour.
Cancellations
Cancellations must be made in writing and will be valid only upon confirmation from Indochina Line Travel Co.,Ltd.
The following cancellations charge will apply for each booking cancelled according to the following rules:

  • Between 45 days to 21 days prior to arrival: 50% of total amount charged
  • Less than 21 days prior to arrival: 70% of total amount charged
  • Less than 7 days prior to arrival: 100% of total amount charged

Privacy Policy
Indochina Line Travel Co.,Ltd respects your privacy and we will do our utmost to ensure the information you supply is kept private and secure. his applies to information supplied to us in the following situations:

  • Making an enquiry
  • Requesting a brochure
  • Making a booking
  • In a tour registration form
  • Subscribing to our newsletter
  • Entering a competition
  • Under any other agreement or arrangement

How is your personal information used?
The information you give helps us provide you with personalized service. When you supply information about yourself for specific purposes, we use the information for that purpose only (i.e. to provide the service or information you have requested). If booking with us, additional information will be required for operational reasons. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
Who views your information?
Indochina Line Travel Co.,Ltd may disclose personal information to other members within the company where necessary to fulfill our purposes.

We may also disclose your personal information to third parties (contractors to whom we contract out certain services) for the purpose for which the information was collected.

For example, we currently engage third party contractors to:

  • Provide transport, including flights
  • Organize and operate tours
  • Provide software and hardware application hosting services 

In these situations we prohibit the third party contractor from using personal information about you except for the specific purpose for which it was supplied. 
Other than the above we will not disclose your personal information without your consent unless disclosure is either necessary to prevent a threat to life or health, authorized or required by law, reasonably necessary to enforce the law or necessary to investigate a suspected unlawful activity.

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